Product & Solution Configurators

IntelliSolutions is pioneering in the Greek market by delivering state of the art Sales Configuration Systems (SCSs). Such systems operate as autonomous systems or under the umbrella of a CRM, ERP or Provisioning system. SCSs are used in a variety of industries to simplify, automate and synchronise sales and business processes to ensure that all channels and departments (including sales, retail and dealer outlets, marketing, consultants, customer service, provisioning, back office departments) are fully enabled to effectively and accurately configure, price, quote, provision and deliver multiple products/services to customers. These processes are supported across all channels, and can be deployed in a single or multiple steps.

Based on other definitions of a Product/Solution configurator, such systems allow the users to create a product based on a number of criteria, subproducts, components, functions, services and other data that are linked together via a common set of rules and constraints.
IntelliSolutions is representing Tacton Systems in the Greek market, a key provider of sales configuration software and services, with headquarters in Stockholm, Sweden. Development of the Tacton Configurator began at the Swedish Institute of Computer Science (SICS) in 1992, preceded by many years of configuration application and state-of-the-art research in knowledge-based systems.

The need for Mass-Customisation – addressing a large volume of customers with a unique offering specifically tailored to their personal needs – has led to the wide adoption of sales configuration systems in a variety of industries, like telecom, manufacturing, banking & insurance and every industry where ship-to-order (STO), assemble-to-order (ATO) and engineer-to-order (ETO) products and services are a standard requirement.

IntelliSolutions team of experts can deliver an end to end solution in this area, covering needs such as customer needs analysis, opportunity definition, product configuration, price solution, quote management, compliance to business rules and restrictions and finally order capturing.
It must be finally noted, that IntelliSolutions SCS solutions enjoy a very high ROI, due to the realisation of immediate benefits to the company which deploys such a system.

Our customers have achieved significant decreases in their Cost of Sales, increased Revenue per Order (RPO) and Quote to Close ratio. Our systems facilitate the use of Cross-Sell and Up-Sell techniques, delivered at the right time and place; during the customer solution configuration and quotation.